Privacy & Cookie Policy

What is this Privacy & Cookie Policy for?

This privacy policy is for this website [www.sophietrade.com] and served by Sophie Trade Co. Ltd it also governs cookie use.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK and China national laws and requirements for user privacy.

The Website Owners

The owners of this website as defined in this policy are Sophie Trade Co. Ltd, a company registered in England and Wales. Our address is:

Sophie Trade Co. Ltd,
Wellington House,
East Road,
Cambridge,
CB1 1BH,
United Kingdom

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website.

Cookies allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it.

One such software is provided by Piwik Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website and browser usage, but will not store, save or collect personally identifiable information. Essentially analytics will tell us what browsers and operating systems our visitors use, which countries they come from and which pages they visit. We use this information to improve our website.

You can read Piwik’s privacy policy here for further information.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected through the use of cookies.

By continuing to use this website it is assumed that users have accepted the use of cookies. Users who block the use of cookies may find that significant functionality of this site may not work as intended. Basic information such as browsing product descriptions may still be viewable to users who choose to block cookies.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Data Storage

Users who register on this website will be asked to provide personal details such as name, contact information and shipping address (required if making purchases). These details are kept private and stored securely on our servers. Our servers undergo regular malware scanning. Users maintain the right to change and remove their personal details through their account management page. Users should be aware that their personal details can remain on backup data from our servers for a reasonable period of time, however this data is used solely as a backup of the website and is not kept long term. However, in the result of a data breach we will make our best efforts to notify users of our website within 7 business days, we may choose to contact registered users via email in the result of such a breach.

Payment Processing

Payment processing security is treated very seriously, all payments made through this website are processed off-site using PCI compliant payment processing services. All payment information is transmitted securely using SSL encryption and sensitive information (such as full credit card numbers) are not stored or transmitted through this website itself or our servers, instead such information is processed entirely off-site by authorised payment processing gateways. The owners of this site are not responsible for the correct payment through such gateways and therefore users should make sure the correct amount is being shown before committing to a payment.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead. If users are unsure how to unsubscribe please contact us via a method of their choosing to request manual removal from any email newsletters.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].
Users are advised to take caution before clicking any shortened urls published on social media by this website, and owners. Despite efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking. Therefore, this website and owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Changes to this Privacy & Cookie policy

We reserve the right to change this policy at any time, in the event changes are made this page will be updated. In the result of significant changes users may be informed via email.

This concludes the Privacy & Cookie policy for Sophie Trade Co. Ltd, Wellington House, East Road, Cambridge, CB1 1BH, United Kingdom.

Privacy & Cookie Policy was last modified August 29th, 2017by Janne